Frequently Asked Questions
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Service, Support & Warranty
What is the warranty period for your coolant filtration systems?
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How often do filters need to be replaced?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
What kind of maintenance is required?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Do you provide training for system operation and maintenance?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
What should I do if my filtration system is not performing efficiently?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Do you offer after-sales service and spare parts availability?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
How can I contact technical support if I face an issue?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
What is the typical time taken to resolve any complaint?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Product
What types of coolant filtration systems do you offer?
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How to select a centralized filtration system for your plant?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
How do your filtration systems improve coolant life and machine performance?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
What is the filtration capacity and efficiency of your systems?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Can your filters handle high-pressure coolant applications?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Are your systems compatible with different types of coolants (water-based, oil-based, synthetic etc)?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
What are the most advanced filtration systems that you provide?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
How does your filtration system increase tool life?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
How do you select chiller capacity?(parameter to be listed)
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
What is ROI on a centralized filtration system?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Do you provide custom filtration solutions for specific industries or applications?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Pricing & Payment
What is the cost of your coolant filtration systems?
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Do you offer bulk purchase discounts or long-term contracts? (Yes)
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Are there additional costs for installation and training?
In most cases our pricing includes the costs for installation and training
Shipping & Logistics
What is the lead time for delivery?
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Do you provide international shipping?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
How is the system packaged for transport to prevent damage?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Can I track my order?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
What are the installation requirements?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.
Do you offer on-site installation services?
You can transfer your membership online with just a few clicks . You are eligible to transfer online if all of the following are true: You are not a minor You have been a Planet Fitness member for at least 90 days You haven’t transferred your membership in the past 90 days You don’t owe any outstanding dues or fees at your current club, have a financial cosigner, or a third-party subsidized membership You have a membership that is billed monthly, not a Paid in Full membership. Contact your home club for assistance if you are not eligible to transfer online.